Returns & Exchanges

At Liquid London, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the unused beauty products in their original box, ensuring all protective seals and hygiene labels remain intact.

• 3.
  Ship Your Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location across the UK.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.